Privacy Policy

At Waqify, we are committed to protecting your privacy and personal information in accordance with the laws of the State of Qatar. This privacy policy (the "Policy") explains how we collect, use, and share information about you when you visit or use our websites, mobile apps, and online services (collectively, the "Services"). By using the Services, you agree to the collection, use, and sharing of your information as described in this Policy.

Information We Collect

We collect information about you when you use the Services, including the following:

  • Personal information: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you create an account, place an order, or contact us through the Services.
  • Usage information: We may collect information about your interactions with the Services, such as the pages you visit, the products you view or purchase, and the searches you make.
  • Device information: We may collect information about the device you use to access the Services, including the device's unique identifier, IP address, browser type, and operating system.
  • Location information: We may collect information about your location when you use the Services, such as through GPS data or IP address.

How We Use Your Information

We use the information we collect about you for the following purposes:

  • To provide the Services: We use your information to deliver the products and services you request through the Services, including processing your orders and payment transactions.
  • To communicate with you: We use your information to send you notifications and updates about your orders and the Services, as well as to respond to your questions and requests.
  • To improve the Services: We use your information to improve the functionality and user experience of the Services, including by analyzing usage patterns and preferences.
  • To personalize your experience: We may use your information to personalize the content and recommendations that we display to you through the Services, based on your past interactions with the Services.
  • For marketing and advertising: We may use your information to send you marketing communications and to display advertisements that are tailored to your interests.

Sharing Your Information

We may share your information with third parties for the following purposes:

  • Service providers: We may share your information with service providers who perform certain functions on our behalf, such as processing orders, hosting websites, and analyzing data. These service providers are required to maintain the confidentiality of your information and are not permitted to use it for any other purpose.
  • Business partners: We may share your information with business partners with whom we offer joint products or services.
  • Legal requirements: We may disclose your information as required by law, such as to comply with a subpoena or other legal process, or to protect the rights, property, or safety of Waqify, our customers, or others.

Your Choices

You have the following options for controlling the collection and use of your information:

  • Opt-out of marketing communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communications or by contacting us at [contact@waqify.com].
  • Adjust your preferences: You may adjust your preferences for the collection and use of your information through your account settings or by contacting us at [contact@waqify.com].
  • Access and update your information: You may access and update your personal information through your account settings or by contacting us at [contact@waqify.com].

Data Retention and Security

We take reasonable steps to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

We will retain your information for as long as your account is active or as needed to provide you the Services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

International Data Transfer

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. By using the Services, you agree to the transfer of your information to countries outside of your country of residence, including to Qatar.

Children's Privacy

The Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information from our records.

Changes to This Policy

We may update this Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review the Policy periodically for the latest information on our privacy practices. If we make any material changes to the Policy, we will notify you through the Services or by other means, as required by law.

Contact Us

If you have any questions or concerns about this Policy, you may contact us at [contact@waqify.com].